Buying & Support

Delivery, receiving
& support.

Independent international supply. Review the scope for your destination before ordering.

U.S. DELIVERY

Door-to-door quotation.

01

Choose your bike

Tell us your model, quantity and destination. Initial shop product mixes and quantities are discussed for your order; supply is confirmed in your quotation.

02

Review your quotation

Review availability, configuration, price, delivery and support terms before ordering.

03

Receive & prepare

Arrange unloading, qualified assembly, pre-delivery inspection and final safety checks.

Pricing & delivery

Listed-price terms apply to TALARIA KOMODO MX and TALARIA XXX PRO MX only. UPDATED MODEL ON THE WAY. The current STING PRO MX is no longer available to order. Pricing and specifications for the updated model will be announced when available. Pre-orders are not open. Performance parts: pricing, shipping and import charges are confirmed in your quotation.

The listed price includes the motorcycle, shipping within the contiguous United States, and import duties and customs clearance charges.

Sales tax depends on your delivery address and applicable tax rules. Any sales tax collected by RideTerra will be shown separately in your quote before payment. State or local use-tax obligations may still apply where sales tax is not collected.

Unloading and assembly are the customer’s responsibility.

OFF-ROAD USE ONLY — NOT STREET LEGAL.

U.S. delivery

TALARIA KOMODO MX and TALARIA XXX PRO MX are in stock in China. For in-stock TALARIA KOMODO MX and TALARIA XXX PRO MX retail orders, estimated processing for preparation and handover to the carrier is 5–10 business days. Day 1 is the next business day in China after your order, payment and final configuration have all been confirmed. Processing business days are normally Monday to Friday, excluding Chinese statutory holidays and including officially designated make-up working weekends.

Preparation operates from 09:00 to 17:00 China Standard Time (UTC+8) on processing business days. There is no fixed daily order cut-off.

After handover to the carrier, estimated transit is 30–45 calendar days to the delivery address, including export, international transport, U.S. customs clearance and final delivery within the United States. Remote-address delivery timing is confirmed individually before payment and may differ from this estimate. We currently do not add a remote-area shipping surcharge within the eligible contiguous-48-state retail delivery scope.

Processing and transit are separate stages; the transit estimate does not include processing time. Dates are estimates and are not guaranteed. Out-of-stock lead times and dealer orders are quoted separately. For these two models, shipping to eligible addresses in the contiguous 48 United States, import duties and customs clearance charges are included in the listed retail price. Applicable sales tax will be confirmed based on your delivery address and itemized in your quote before payment.

Delivery, receiving & support details ↗
Customs documentation

Customs clearance documents are not provided to customers. If you require these documents, this supply option is not suitable for your purchase.

Contiguous 48 states: eligible addresses only. Alaska, Hawaii, Puerto Rico, U.S. territories and offshore destinations are outside the listed-price delivery scope. Enquire for these destinations. RideTerra does not advertise U.S. warehouse inventory.

In-stock parts: estimated 15–20 calendar days after cleared payment and final configuration, whichever is later. Out-of-stock timing is quoted separately.

RECEIVING & SUPPORT

Know who handles what.

Pricing, shipping and taxes

Listed-price terms apply to TALARIA KOMODO MX and TALARIA XXX PRO MX only. UPDATED MODEL ON THE WAY. The current STING PRO MX is no longer available to order. Pricing and specifications for the updated model will be announced when available. Pre-orders are not open. Performance parts: pricing, shipping and import charges are confirmed in your quotation.

The listed price includes the motorcycle, shipping within the contiguous United States, and import duties and customs clearance charges.

Sales tax depends on your delivery address and applicable tax rules. Any sales tax collected by RideTerra will be shown separately in your quote before payment. State or local use-tax obligations may still apply where sales tax is not collected.

Receiving and assembly

Customers arrange unloading, assembly, pre-delivery inspection and final safety checks through a qualified service provider. RideTerra does not have a general U.S. field-service team.

Returns and exchanges

We do not accept voluntary returns or exchanges of complete motorcycles for non-quality reasons, including a change of mind, a product or configuration selected incorrectly by the customer, or a request to change colour. Confirm your model, configuration, colour and destination before payment. Shipping damage, defects and incorrect goods supplied by RideTerra are assessed through after-sales support. This policy does not exclude rights or remedies required by applicable law.

Contact RideTerra promptly if you need to cancel or change an order. Any cancellation or change must be reviewed and confirmed by RideTerra in writing.

For assistance, contact RideTerra with your order information and supporting photos or video.

Shipping damage and faults on arrival

Inspect the packaging and motorcycle on arrival. Report shipping damage or faults noticed on arrival promptly, with your order information, a description of the issue, photos or video, and packaging labels. Note visible damage on the carrier delivery record where possible, and keep the packaging and damaged parts. Do not use a potentially unsafe product. Report faults discovered later promptly when identified.

Contact RideTerra before sending any goods back. We will review the evidence and may request further information or remote diagnosis to identify an appropriate solution, which may include replacement components. Any return shipment requires prior written approval and shipping instructions from RideTerra. Local labour, on-site service and transport are excluded unless agreed in writing, subject to applicable law. Review product-specific coverage before ordering.

Covered defects and local costs

Covered defects normally receive replacement components after remote diagnosis. Local labour, on-site service and transport are excluded unless agreed in writing. Review product-specific coverage before ordering.

Documents for DDP orders

Customs clearance documents are not provided to customers. If you require these documents, this supply option is not suitable for your purchase. RideTerra commercial invoices and available delivery records can be provided.

Riding and registration

MX motorcycles are for off-road use only — not street legal. Buyers must follow local riding, age, equipment, storage and use rules. Road-registration approval is not provided.

Ask about your destination